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Winnie Kho Kaplan

I moved to Arizona  in 2010 after being in California for almost ten years.  I had a very successful career in  the hotel and travel industries where I specialized in Marketing & Sales for Hilton Hotels and other small independent hotels in Malaysia, Japan and USA.  With my background, I am excited to announce that I am carrying over these same qualities and principles with HomeSmart.

With my professionalism of integrity and loyalty always coming first, I am devoted to:
Taking the time to listen and learn about   client’s needs, wants and desires
Studying the market to help clients when buying or selling
Using very innovative marketing plans and buying/selling techniques and up to date technology.
Whether you are looking to buy and or sell a home or an investment property, I will take the time necessary to ‘HELP YOU ACHIEVE YOUR GOALS”

I specialize in selling, buying and investment properties in Arizona. I work very closely with local and international real estate agents by cultivating a unique balance of worldwide scope with personal touch, integrity and trust.  Prior to my real estate career, I had 20 years of sales success as Director of Sales with International Hotels in Malaysia, Singapore, Japan and USA. I also owned my small business with my husband Steve Kaplan focusing on multi-cultural marketing since 2001.

Leveraging my experience as  business owner, I am known for outstanding client service with my personal touch and as a skilled negotiator, representing my client’s best interest at heart. I strongly believe it is my duty to represent my clients to the best of my ability and also educate them throughout every step of the process. I provide top notch information and market insight so that my clients can make the best decisions possible.

I received Special Commendation by the City of Inglewood for my outreach to the Veterans of Foreign Wars.  I have demonstrated commitment and dedication to protect the environment from toxic elements by providing Free Electronic Waste Collection events.

I was a awarded a Certification of Recognition by the California State Legislature 46 District Assembly member for my outstanding efforts and accomplishments of the Holiday Toy Drive jointly with the Los Angeles Police Department Rampart and Hollenbeck Police Activities League. Benefited 2,500 elementary students who could not afford toys during Christmas Season.

I love nature and spend time with my husband going hiking, swimming and traveling.  I have two sons Marvin Ong and Elvin Ong who are running their own business with worldwide Flow Community.  My adorable Himalayan Cat Gigi is my great companion to keep me free of stress when I spend time playing with her.   She stamps her paws on the keyboard when she thinks I work too hard.

In summary, Ms Olivia Lum is a lady who dream big, work hard and persevere to the end. She is clear of her vision and knows what she wants to achieve. She is considered a successful leader because she has the encouragement, the right support system and the opportunities to make herself known and accomplished her vision. Even though she is impatient by nature, she is patient for success and willing to wait for results from the new markets that her team is venturing into. She is an optimistic person and is intolerant with doom and gloom and pessimism. She regards that as what a defeatist thinks and does, to say something cannot be done when he/she has not even tried. No doubt during this journey there will be many obstacles, but one has to try out the different solutions before judging it is doable or not.


As an agent who’s an expert in this local area, I bring a wealth of knowledge and expertise about buying and selling real estate here. It’s not the same everywhere, so you need someone you can trust for up-to-date information. I am eager to serve you. Here are some of the things I can do for you:

Find Your Next Home
You need someone who knows this area inside and out! I can work with you to find the right home at the right price for you, including all the neighborhood amenities that matter – not to mention the essential criteria you have for your ideal home

Sell a Home
When it’s time to move, you need someone who will advertise your home, show to prospective buyers, negotiate the purchase contract, arrange financing, oversee the inspections, handle all necessary paperwork and supervise the closing. I can take care of everything you need, from start to close.

Consult on Home Selling Tactics
Oftentimes buyers don’t visualize living in your home the way you do. I can make your home attractive to its ideal audience – which can help you get top dollar. Things like staging the home, making repairs or minor improvements, or even simply painting the walls can be the difference between a home resting on the market and one that’s sold fast.


With Winnie the customer always comes first. She handles every problem in a professional manner
Ron Mason, JB Goodwins Realtor, Client — January 22, 2015

Winnie is known to me for quite some time. The first thing one will notice in her is her honesty, sincerity and integrity. She deals with clients transparently. She’s ready to accept any challenge to give the best service to her clients. She’s a successful businesswoman on her own rights. I wish her more success in her profession.?
Lawyer Asad, Other — January 22, 2015